FAQs
Shine On! Your Jewellery Queries Answered!
Jewellery
Anikhya’s jewellery is crafted from high-quality 925 sterling silver, ensuring durability, shine, and luxury. We also use other premium materials and gemstones to enhance the elegance of our pieces.
To keep your Anikhya jewellery looking its best, gently clean it with a soft cloth and avoid exposing it to harsh chemicals, perfumes, or water. Store your pieces in a cool, dry place, and ideally, keep them in a jewellery box or pouch when not in use.
Yes, all Anikhya jewellery is crafted to be 100% nickel-free, making it safe for sensitive skin and reducing the risk of allergic reactions.
Currently, we do not offer customisation services. However, we are always happy to assist you in choosing a piece that fits your style and preferences from our existing collections.
To find your ring size, measure the circumference of your finger with a flexible tape measure or use a ring size guide available on our website. For accurate sizing, you can also visit a local jeweller for assistance.
Order & Delivery
Once an order is placed, we are unable to process cancellations. Please ensure that you review all details before confirming your purchase.
Unfortunately, once an order is placed, we cannot modify or update it. Please ensure that all details are correct before finalising your purchase.
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order’s status on our website or through the courier’s tracking system.
Changes to the delivery address cannot be made once an order has been processed. Please ensure that your address is correct at the time of checkout.
If your order is delayed, please contact our customer service team. We will investigate the issue and provide you with an update on the status of your shipment.
If you have any concerns or need assistance, please contact our customer service team via email at support@anikhyajewellery.com or through our contact form on the website. We are here to help with any issues or questions you may have.
Our team will respond to your inquiry as quickly as possible. We aim to resolve any issues within a reasonable timeframe, depending on the nature of the concern.
Return & Refund
Unfortunately, we do not accept returns or exchanges once an order is placed due to the nature of our products. We encourage you to carefully review your selection before finalising your purchase.
We do not offer refunds due to the nature of our products. We are confident in the quality of our jewellery and hope you will be delighted with your purchase.
If you receive an incorrect item, please contact our customer service team as soon as possible. We will assist you in resolving the issue and ensuring you receive the correct product.
Our non-returnable policy reflects our confidence in the quality and allure of our 925 sterling silver designs. We believe in the craftsmanship of our pieces and aim to provide you with jewellery that meets the highest standards.
Shipping & Cancellations
Delivery times vary based on your location and the shipping method chosen. Typically, orders are processed within 1-2 business days, and delivery times range from 3-7 business days for domestic orders and up to 15 business days for international orders.
Yes, we offer international shipping to select countries. Shipping rates and delivery times vary by destination. For more information on international shipping, please refer to our shipping policy or contact our customer service team.
You will receive a confirmation email with tracking information once your order has been shipped. This email will include details on how to track your shipment.
Payment
We accept various payment methods, including major credit and debit cards, PhonePe, and other secure payment options. For a full list of accepted payment methods, please refer to our payment section at checkout.
Yes, our website uses secure encryption technology to protect your personal and payment information. Your transactions are processed through a secure payment gateway to ensure your data is safe.
Yes, you can apply discount codes or use gift cards during checkout. Simply enter the code or card details in the designated fields to apply the discount to your order.
If your payment is declined, please check that your payment details are entered correctly and that your card or payment method is active. If the issue persists, contact your bank or payment provider for further assistance.
Currently, we do not offer the option to split payments. Full payment is required at the time of checkout.
You will be charged for your order at the time of checkout. If you have any issues with your payment, please contact our customer service team for assistance.
A receipt for your purchase will be sent to your email address upon completion of your order. You can also view and download your receipt from your account if you have an account with us.
Luxury Silver Jewellery
Enhance your elegance with our curated collection of sophisticated and luxurious silver pieces.
Exquisite 925 Sterling Silver
Designed with premium 925 sterling silver, offering exceptional shine and enduring quality.
Nickel Free
Gentle on sensitive skin—our jewellery is completely nickel-free for your comfort.
